E-mail: molly@coolbonn.com
Tel: +86-20-18620600262
Contact Us

Address:63# Dongxian  Road,Nancun Town,Panyu District,Guangzhou City,China(Mainland)

Contact:Molly Mao(Sales Manager)

Tel:0086-20-29015171
Phone:+8618620600262 (Wechat/Whatsapp)
E-mail: sales@coolbonn.com

Homepage1:www.coolbonpro.com

Homepage2:www/coolbonn.com

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Support

Coolbon Electronic Manufacture specializes in research, developing, manufacturing, sales and technical services in pro audio products. Over 20 years of technical experience of our engineers is the foremost guarantee to all of our operation.

Our products Included: 
Loudspeaker, power amplifier, line array system,and active speaker are our main professional audio products. Our product ranges include also Karaoke system, switching power amplifier, digital power amplifier, mixing console, microphone, flight cases, audio cable, speaker cable and PA system. 

Our Advantages
*Fast smooth communication 
*Free project proposal, design and assessment services 
*Comprehensive installation advice guidance 

*Flexible customized service 
*Very competitive price factory shipments 

*Strictly 
testing, focus on product quality improvement

*Convenient logistics system
*Physical plant and office facilities
*Can study the technical in our training center for free.

*Can give technical support in pro audio, lighting, visual etc if project needed.

 

In order to ensure the good quality of products and high quality after-sales service, our company always adhere to the principle of customer first service. We make the after-sales service commitment as following:

1,All the products enjoy one year warranty and full life maintenance.

2,free system management and control software upgrade services.

3,Since the day that checks and accept qualification from complete project, we provide 12 months warranty . During this period, any problems of the equipment due to quality problems or unqualified parts are freely and timely processing by our company. Coolbon will assign senior engineer within 24 hours if users think that there is a need for technical personnel to the site to provide technical support.

4,All the technical services after installation, will be our after-sales service personnel to provide preventive equipment maintenance and local after-sales service.

5,We will provide free training and guidance services to user; system equipment operation and daily maintenance work also can be authorized by the trained and qualified user of their own technical personnel to responsible for it.

6,Product components and other perishable products are ready in after-sales service center , it can timely replace the bad parts of product for customer, to ensure the normal operation of the system.

7,We will provide long-term follow-up maintenance and technical support for all products. Free software upgrade services, hardware upgrades, only charge the cost.

8,For non professional using and overloading by user, and other equipment damage caused by human factors, will not be free warranty.

9: Customer can enjoy free project technical guidance and configuration before purchase. If necessary, we can assigned our senior engineer who work for the project executive for over 15 years ever before, to give the technical training,installation guidance,and testing. Customer only need need to pay for the fare of accommodation,return tickets and fee by day.


Please feel free to contact us if you are interesting in any of our products or you have a new project need to support

sales@coolbonn.com